When using the releases item of a project we cannot see the content of a version

[V Jansen]

What permission is needed to view which issues are in a versions of a release? When we click on a version in the releases schema we get a message saying "Sorry, you can't view this page":

The URL we are clicking on is: /browse/{projectName}/fixforversion/{versionid} which redirects to /projects/{projectName}/versions/{versionid}.

It seems to be "broken" since we upgraded to 8.17.0 server edition (but I am not 100% sure), therefor I did not create a bug yet.

[V Jansen · Accepted solution]

Thanks to atlassian support, see my answer here: https://community.atlassian.com/t5/Jira-questions/Re-Re-When-using-the-releases-item-of-a-project-we-cann/qaq-p/1837165/comment-id/505451#M505451

[V Jansen]

I forgot to mention, the users are logged in (and some like me even have admin rights)

[Invoice Raylytic]

Vincent, did you ever get to resolve this issue? Facing the same right now and have no idea what could have gone wrong? Still on 8.15. Thx, Frank

[V Jansen]

No we did not resolve the issue, the workaround is to search for fixversion in the issues :(

[V Jansen]

@Invoice RaylyticI opened a support ticked and the problem for us was something that went wrong with the "jira software" being licensed but not installed. You can see this message on the 'versions & licenses' page, it states "jira software is licensed but not currently installed". We had to fix this by enabling the plugin via the database.