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When using the Attach Screenshot in IE works well, but in Firefox the screen comes up blank?

When using the Attach Screenshot in IE works well, but in Firefox the screen comes up blank?

Attach screenshot working well in IE. But in Firefox...blank.

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Susan,

This is probably happening because the Java plugin is disabled by default in Firefox and Chorme. Try accessing your Firefox » Add-ons » Plugins page and enabling Java TM... there to see if this will fix this issue. :)

Cheers,
Matheus Fernandes

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Comment

Thanks!!! Duh on my part...

:-)

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Comment

You are welcome!

And no "duh" at all, Firefox and Chrome disable this plugin by default. (-:

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When using the Attach Screenshot in IE works well, but in Firefox the screen comes up blank?

1 answer

1 accepted

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