When updating an Issue Type to a new workflow the number of issues affected is higher than expected

[Steven Finlay]

I am updating an existing issue type to use a different workflow but when I am ready to publish the changes the number of affected issues is much higher than the amount that's returned in Jira. 

When I query for all "Defect" types it is returning 2508 (not all use the workflow that I am updating) but when I am publishing the workflow it is stating 3401 Issues are affected. Is there any way to view these affected issues before publishing as I cannot find these missing issues in my instance?

[Samuel Gatica _ServiceRocket_]

Hi @Steven Finlay 

Welcome to the community!

Please verify whether any of the projects currently utilizing the Defect type have the Issue security scheme enabled. If so, you may not have access to those issues, which could explain the lower count when executing the JQL.

Best regards

Sam

[Steven Finlay]

Hi @Samuel Gatica _ServiceRocket_ 

Thank you for the welcome and the prompt response!

I have checked the security schemes and I can confirm we do not have any configured in our instance 
Thanks,

Steven

[Samuel Gatica _ServiceRocket_]

Steve,

Do you have any archived projects that may be utilizing the Defect type?

regards

Sam

[Steven Finlay]

Hi Sam, 

We currently have no archived projects

Thanks,

Steven

[Samuel Gatica _ServiceRocket_]

Steven,

Do you have browser permissions for all the projects within the instance?

Best regards

Sam

[Steven Finlay]

Hi Sam, 

Yes I can browse all projects in our instance

Thanks,

Steven