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  • When i use @user in comments it shows userid, is this a jira bug or is it something in the settings?

When i use @user in comments it shows userid, is this a jira bug or is it something in the settings?

Hari Devanath
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April 16, 2020

The ID display is happening in queries and emails too (not just in the issue types). Not sure if these practical issues have been reported to the JIRA team:

1. This issue is making debugging filter queries unnecessarily difficult. E.g. queries show up like so:

(assignee in ("[~accountid:xxxxxx:xxxxx-xxx-xxx-xxx-xxxxxxxxx], [~accountid:xxxxxx:xxxxx-xxx-xxx-xxx-xxxxxxxxx],[~accountid:xxxxxx:xxxxx-xxx-xxx-xxx-xxxxxxxxx, [~accountid:xxxxxx:xxxxx-xxx-xxx-xxx-xxxxxxxxx],[~accountid:xxxxxx:xxxxx-xxx-xxx-xxx-xxxxxxxxx] )) AND Resolution = UNRESOLVED) ORDER BY key ASC, created DESC

Just impossible to update or change the query unless I know all the character string ids of every person.

2.  Also, email notifications continue to be useless since they are displaying names of folks with @mention in this format: [~accountid:xxxxxx:xxxxx-xxx-xxx-xxx-xxxxxxxxx] - which means no one is taking actions from notifications anymore.

 

I get GDPR and I understand the spirit behind it. But this is not a GDPR issue, this is a JIRA usability issue. When can we expect a fix?

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