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When cloning ticket, only send selected attachaments

KaKo Silva
January 14, 2019

Hi,

Is it possible, when cloning a ticket using clone++, to only transfer some of the attachments?

From what I can see, there are only two options: send all or send none. 

 

So I wanted to know if there is a way to only send the attachments that I want to select to the new ticket.

 

Thanks,
Ricardo

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