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When clicking on an issue I get navigated back to the issue I was before

marcos_bermudez
I'm New Here
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February 3, 2026

For over a month now Ihave been facing this issue and I hope it was going to be fixed by Jira soon but nothing has been done yet and my team and me are really frustrated.

If I'm seeing a Story issue for example and click on a subtask to open it Jira will navigate to the subtask briefly and then navigate me back to the parent ticket. This happens constantly so I have to click again on the subtask to be navigated to it. Else I can open the link in a new tab but that's bothering too.

I tried to search for this report in bugs and here but wasn't able to find anybody else reporting this issue so here it goes.

Is anybody else seeing this bug?

1 answer

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1 vote
Marc -Devoteam-
Community Champion
February 3, 2026

HI @marcos_bermudez 

Can you try another browser or incognito window?

Are there browser add-ons active, disable them or are popups blocked?

Clear your cache and cookies.

This issue seems to relate to the browser

marcos_bermudez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 25, 2026

I've cleared cache and cookies several times. Didn't work.

I don't use any other browsers just Chrome

Marc -Devoteam-
Community Champion
February 26, 2026

Hi @marcos_bermudez 

Can you check no popups are blocked, or do you have browser plugins running, like add-blockers or others.

Did you try an incognito window?

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