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When attempting to access a ticket we created an error appears

NIGEL
June 3, 2024

When clicking on the ticket a small window appears that states," We couldn't connect to that issue"

We haven't made a change to out Jira environment. Also, using Chrome and Edge for web browsers and the issue is seen on both. Lastly, all users with access to this jira instance in our company to work IT tickets is experiencing this issue.

 

image.png

6 answers

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NIGEL
June 3, 2024

Issue has resolved for us.

0 votes
NIGEL
June 3, 2024

Are we able to report this issue to Jira? This was my attempt at submitting a ticket to them about this.

 

Thank you,

0 votes
Liam
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June 3, 2024

Same issue. Logged out and now getting an Internal Server Error when attempting to login.

Screenshot 2024-06-04 at 8.51.18 am.png

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Eus Franco Cayos
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June 3, 2024

Same


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Danielle David
Contributor
June 3, 2024

we also having the same issue

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jing_li
June 3, 2024

Same here, many 502 (Bad Gateway) error return from api calls.

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