When I open a Kanban BlackBoard appears an error in the page, please if anyone knows the solution.

[Christhian Daniel Ayala Godoy]

JIRA VERSION: V7.13.3

An error occurredHide…

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details

1. • Exception: Uncaught TypeError: window.almworks.util.resources is not a function
   • Resource: http://jirades.gnbpdf.com:8080/s/d1746d04c6858032120951e6fcba0722-CDN/fdy3y7/713003/decaedb036649599a559096e81b0d62d/9581aa53b3a02bad2cab2b985f5d46e6/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,atl.global,-_super/batch.js?agile_global_admin_condition=true&is-server-instance=true&jag=true&jaguser=true&locale=es-ES&nps-acknowledged=true&nps-not-opted-out=true&richediton=true&spec...
   • Line: 1250
   • Column: 22
2. • Exception: Uncaught TypeError: Cannot read property 'init' of undefined
   • Resource: http://jirades.gnbpdf.com:8080/secure/RapidBoard.jspa?projectKey=PIDISTECNO&rapidView=4383
   • Line: 224
   • Column: 33
3. • Exception: Uncaught Error: No raven-i18n-react
   • Resource: http://jirades.gnbpdf.com:8080/s/3d433b8460c76bba6b303ed935c387c2-CDN/fdy3y7/713003/decaedb036649599a559096e81b0d62d/484b2eaf39d005d2b73e70e754585289/_/download/contextbatch/js/_super/batch.js?locale=es-ES&spectrum=true
   • Line: 25
   • Column: 977
4. • Exception: Uncaught Error: undefined missing jira/projects/sidebar/expansion-manager
   • Resource: http://jirades.gnbpdf.com:8080/s/3d433b8460c76bba6b303ed935c387c2-CDN/fdy3y7/713003/decaedb036649599a559096e81b0d62d/484b2eaf39d005d2b73e70e754585289/_/download/contextbatch/js/_super/batch.js?locale=es-ES&spectrum=true
   • Line: 25
   • Column: 1967
5. • Exception: Uncaught Error: undefined missing jira/projects/sidebar/sidebar-placeholder-initializer
   • Resource: http://jirades.gnbpdf.com:8080/s/3d433b8460c76bba6b303ed935c387c2-CDN/fdy3y7/713003/decaedb036649599a559096e81b0d62d/484b2eaf39d005d2b73e70e754585289/_/download/contextbatch/js/_super/batch.js?locale=es-ES&spectrum=true
   • Line: 25
   • Column: 1967

Environment

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36

Stack trace

• TypeError: window.almworks.util.resources is not a function
• at http://jirades.gnbpdf.com:8080/s/d1746d04c6858032120951e6fcba0722-CDN/fdy3y7/713003/decaedb036649599a559096e81b0d62d/9581aa53b3a02bad2cab2b985f5d46e6/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,atl.global,-_super/batch.js?agile_global_admin_condition=true&is-server-instance=true&jag=true&jaguser=true&locale=es-ES&nps-acknowledged=true&nps-not-opted-out=true&richediton=true&spec...

[Nir Haimov]

Hi @Christhian Daniel Ayala Godoy 

This kind of errors usually comes from plugins.

According to your error, it comes from "ALM Works" plugin.

I suggest you contact them to solve your issue and meanwhile disable their plugin