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When I create pages I can't see them

andresmondiey October 11, 2020

Hi, I have created these pages:

Capture.PNG

but for some reason I can't see them on jira:

 

2.PNG

why happens this? thanks!

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 14, 2020

Hello @andresmondiey,

Welcome to Atlassian Community!

Just for a better understanding of the issue, I would like to know if you already tried to link it to a different space and link back to the desired space. 

Can you please open the developer tools on your browser and check on the console tab if it shows any error?

If you create a test page from Jira and then refresh the "Pages" in Jira, does it show the new page you created?

Is it happening on other next-gen or classic projects?

Regards,
Angélica

andresmondiey October 14, 2020

Hi Angélica Luz, I don't know how to link it, maybe you know how to do it? I just created a page, and it does not appear... 

This is the response from the console:

Capture.PNG

 

and nope, If I create a new page, it does not appear, it just appears on the confluence board:

 

Capture.PNG

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 15, 2020

Thank you for the details and screenshots, @andresmondiey.

For Confluence pages to appear in Jira, they must be placed below space's homepage and as per the screenshot, there is no homepage.

Can you please click on "Set space home" on Confluence and create one?

Then, refresh the page in Jira to check if the pages will appear correctly.

andresmondiey October 15, 2020

I already have one, what do I need to do then? :/

 

Capture.PNG

andresmondiey October 15, 2020

I also tried with this option:

1.PNG

but nothing happens :(

2.PNG

andresmondiey October 15, 2020

Also tried this, but nothing :(

1.PNG

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 19, 2020

Hello @andresmondiey,

According to this screenshot that you shared, there is no Space home page for the Project Logi.

Screen Shot 2020-10-19 at 11.36.32.png

Please, click on "Set space home" and once it's created, move the orphaned pages under this new page.

Each page must be moved manually under the new home page.

After that, go to Jira and connect it to the Project Logi space again. 

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