When I create an epic in a new project, it always show unlabelled and isn't searchable

[zainab qureshi]

I created a new project (Scrum or Kanban), and the first thing I did is created an epic. Now from the search when I try applying a filter on search through epic link I get this error that "Issue must be of type epic" and the epic shows unlabelled. 

[Tansu Akdeniz]

Hi @zainab qureshi,

• Try re-indexing Jira.
• Check custom field context scheme. (Admin -> Custom Fields -> Epic Link)

Please check this KB, it may help.

[zainab qureshi]

I can't seem to find the re-indexing option under 

Admin-> System -> Advanced -> Indexing. 

Can you please guide how to re-index Jira Cloud?

[Tansu Akdeniz]

Just noticed, re-index has deprecated in Jira Cloud. Please check other solutions provided in KB.

Also look at this post: https://community.atlassian.com/t5/Jira-Software-questions/Why-does-an-epic-link-show-up-as-unlabeled/qaq-p/711438