What happen to Jira, I can not access to my project boards?

[Bao Ha]

[Peter_DevSamurai · Accepted solution]

Hi @Bao Ha , 

Based on the latest update on Atlassian Update, there's a little bit hiccup widespread outage affecting Jira Software Cloud right now (Oct 27th, 2025) so this is likely account or browser specific. You can wait to the next hour for the issues to resolve itself. 

--

Hi bạn :)

Dựa trên cập nhật mới nhất từ Atlassian Status, hiện tại (27/10/2025) đang có một sự cố nhỏ ảnh hưởng đến Jira Software Cloud trên diện rộng, nên có thể vấn đề bạn gặp phải liên quan đến tài khoản hoặc trình duyệt.

Bạn có thể chờ thêm khoảng 1 giờ để hệ thống tự khắc phục sự cố này.

Chúc bạn thành công nhé! Nếu được bạn có thể giúp mình chấp nhận câu trl này với

[Mohanraj Thangamuthu · Accepted solution]

This issue is resolved now. Thanks

[Bao Ha]

Thank for quick action

[Ollie Guan]

Hi @Bao Ha ,

Atlassian status page shows errors with Jira and JSM. Please subscribe to updates here.

Investigating - We are aware that some customers using Jira Software or Jira Service Management are experiencing issues including 'something went wrong' errors with various functionalities such as viewing boards, issues, and creating issues.
Our team is investigating with urgency and we will provide an update within an hour.
Oct 27, 2025 - 03:00 UTC

https://jira-software.status.atlassian.com/

[DJ]

solved

[Susan Burns]

I am still not being able to run Jira Projects - is this still a problem?

THank you.

[Mohanraj Thangamuthu]

Hi, we don't have any active issue's now. Thanks!

[Susan Burns]

WHat would be the problem.  My cards are all there on the list but no summary information

[Mohanraj Thangamuthu]

Please refer to the following link and check if this helps.

https://support.atlassian.com/jira/kb/jira-work-management-team-managed-project-newly-created-issue-not-showing-in-the-list-view-but-not-in-the-board-view/

[Susan Burns]

No - ThIs has not helped.  I have run this again, as my cards are not being summarised, and no information.  This is the error - How do I recify this ??

Looks like there’s a problem with this site

https://susan-burns-s-workspace.atlassian.net/gateway/api/jira-x2c-service/api/v1/aab0b26a-848d-4f23-82db-b2b9660c8887/import/093e66b0-1c5b-4f45-bb9d-e8a461e01e0e/logs?fileName=Admin_Team_Workflow_25_nov_G_import_error_log.csv might have a temporary problem or it could have moved.

Error code: 500 Internal Server Error

The site could be temporarily unavailable or too busy. Try again in a few moments.