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What do I do to have the "Board Settings" Sprint Board columns, reflected in my active spri?

kmccormick
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March 15, 2021

In my "Active Sprints" board, only the default 3 status columns are appearing, even though I updated my "Board settings" to reflect a total of 7 statuses. I made that update in "Board settings" about a week ago, but nothing has changed yet. 

To try to get the changes to reflect in the "Active Sprints" section, I have done the following:

  • refreshed the "Active Sprints" page (no change)
  • Double-checked that the "Board settings" had saved (they were)
  • Ensured that previous sprints were marked "complete" so I was only seeing a single sprint in "Active Sprints"
  • Logged out and logged back in to JIRA overall
  • Created a new test sprint board

Is there anything that I need to do to make the columns update?

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4 votes
Answer accepted
Trudy P Claspill
Community Champion
March 15, 2021

Hello @kmccormick 

Welcome to the community.

Have you mapped statuses to the new columns? If there are no statuses mapped to the columns, then the columns will not display in the board.

kmccormick
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March 15, 2021

this did the trick - thank you!

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