The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

What User rights do you need to log a JIRA ticket to Atlassian?

Deleted user
January 20, 2020

I have a Product Manager that cannot complete a ticket that was intended for Atlassian.

She is using Google Chrome. 

If anyone can supposedly do this, then I will log a ticket myself for this.

Thanks!

 

Steve Josue

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Adrian Stephen
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 20, 2020

Hi @[deleted] 

where is your product manager logging the ticket from ? 

did the product manager try support.atlassian.com ? 

Deleted user
January 21, 2020

@Adrian Stephen, Yes, It was through support.atlassian.com and she cant get through the ticket filling process.

TAGS
AUG Leaders

Atlassian Community Events