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We need to change payment method

ACRA Credit Reporting
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 25, 2024

Dear customer support,

We had a problem concerning payment. We chose payment method by invoice #IN-001-678-308 and now we need to change by credit card. We have already wrote about it by email, but have no answer. The issue is urgent, so we expect your assistance as soon as possible.

 

Best regards

ACRA credit reporting cjsc

 

 

 

 

 

 

1 answer

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John Funk
Community Champion
July 25, 2024

Hi @ACRA Credit Reporting  - Welcome to the Atlassian Community!

You can enter a support request here. 

https://support.atlassian.com/contact/#/

Be sure to choose the billing option. 

Or you can follow the guidance here directly.

https://support.atlassian.com/subscriptions-and-billing/docs/manage-payment-methods/