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  • We have a sprint which completed. In database, complete date value empty. how to fix mismatch?

We have a sprint which completed. In database, complete date value empty. how to fix mismatch?

Kishore D
Contributor
February 4, 2022

We have a sprint which was closed. In GUI, sprint showing as Completed. But in database, we dont see this status updated. COMPLETE DATE for that sprint is EMPTY.

How to  fix this mismatch between database and JIRA GUI. 

Note: we have tried to run the Workflow integrity checker and see. But, it didnt help. can you please  suggest solution.

1 answer

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Nic Brough -Adaptavist-
Rising Star
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February 4, 2022

Stop reading the database, it's not designed for reporting, it's complicated, messy, and not structured in the way you are guessing it is.  

Kishore D
Contributor
February 8, 2022

Thanks for Response.
can we have any workaround for this? to bring them in same page?
i mean any WA  like  reopen of sprint and close again will give expected result?

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
February 9, 2022

Use the REST API to read the data you need!