Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

We changed our company name and emails, how should we adapt to this change on Atlassian side?

Ozgur Kaya
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 1, 2019

Hi to all, 

We have changed our company name, website, logo, email addresses. Old email address is still active aaaa.com... new one is bbbb.com.. So Is there guide for how to migrate all users? Is it possible to change our jira link? Is it possible to redirect https://aaaa.atlassian.net  to https://bbbb.atlassian.net

We dont want to create a new account for extra payment, thanks.

https://bitbucket.org/aaaa

https://aaaa.atlassian.net

https://aaaa.atlassian.net/wiki/

https://aaaa.atlassian.net/servicedesk

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 1, 2019

Hi Ozgur,

Currently, it's not possible to change the instance URL, the only way to change is by creating a brand new instance and migrate the entire instance to this new one. We have a feature request suggesting the implementation of this ability which applies for all Cloud products:
- https://jira.atlassian.com/browse/CLOUD-7184
Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

Suggest an answer

Log in or Sign up to answer