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We cant open Sub-task in all the Jira

We cant open Sub-task in all the Jira

This issue type is well configured like all the others and in the admin sections it is also opened to use.

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Hi @Nissim Ariel , welcome to the Atlassian Community and thanks for your question.

It's not possible to open a subtask with the create button. You have to open it only as a subordinate / dependent issue of something else. Please can you verify that you're trying to create a subtask from inside another issue, like a story or a task?

Best wishes

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Hello!

I cant do it even inside a Task.

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Hi @Nissim Ariel , please can share a screen of the project settings and one from inside the task where you are trying to create a subtask?

Thank you

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Screen Shot 2025-01-05 at 17.22.05 PM.png

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@Nissim Ariel You have to create subtasks with the + Add button (top left) and not via the linked issues.

+ Create linked issue is only for creating other related issues in the same hierarchy or above.

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Like • Valerie Knapp likes this

Hi @Nissim Ariel , please can you check the subtasks are switched on at the global level?

This is under the global settings, Issues, and then in the subtasks section.

Cheers

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Hi @Nissim Ariel ,

you say the issue type is well configured: Have you also checked if the issue type 'Sub-task' is assigned in the workflow scheme for this project?

Kind regards

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We cant open Sub-task in all the Jira

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