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Warning, Note, Info, Tip in JIRA description field missing

Jan-Peter Meyer
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May 24, 2019

Hi, i want to use the Warning, Note, Info, Tip macros in the issue description field but I am not able to find them. In our confluence I can still see these macros.

For the description field I have configured to use the wiki renderer.

What I am doing wrong?

 

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 28, 2019

Hi Jan-Peter,

Welcome to Atlassian Community!
Warning, Note, Info and Tip are specific for the new issue view that has the same editor as Confluence, so only next-gen projects or classic Jira Software projects with Jira Labs enable will have the option.

Screen Recording 2019-05-28 at 09.33 AM.gif

The old view that has the wiki markup editor doesn't have these options.

Regards,
Angélica

Jan-Peter Meyer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 28, 2019

Hi Angélica, 

thanks for your response! I just have created a "next-gen" project, but this is what i get if i edit the description:

2019-05-28_14h46_03.png

Best regards

Jan-Peter

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 30, 2019

I've tested the editor on business, software and service desk next-gen and the editor show the options.
Can you send us a screenshot of the entire screen?
I saw that on my screenshot it shows "Description" and your screenshot it doesn't show, so the screenshot of the entire screen will help us to understand where to go to try to replicate the problem.

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