Values disappear from fields after edit

[Yaniv]

I am using Target Start/End fields on a Story screen.

When entering values into these field, manually or by automation, the dates values appear but then after a few seconds, they disappear.

I don't have other automation conflicts...I made sure by inactivating all rules.

What could be the reason for this behavior?

[Matt Parks · Accepted solution]

If you look at the history of the issue, do you see an entry where a value on the field is set and a separate entry where the value on the field is cleared out? If so, that might give a clue as to the root cause.

Additionally, if you never see a value on the field being set, that would indicate a different problem, although I wouldn't have a good thought as to why it appears that the field value was set when it actually wasn't.

[Yaniv]

I followed your suggestion and reviewed the History of the issue and indeed it looks like that one of our installed apps is making those changes and deleting the value.

I will continue to explore why.

Tnx.