Value to linked a issue

[Tiara Pequeno]

Hi everyone,
When Jira sends automatic notifications (for example, when I’m watching or following an issue), those emails include a direct link to the issue.
I’m trying to create an automation rule that sends a notification when an issue moves from one specific column/status to another, but I can’t find the correct smart value to generate that same direct link to the issue in the message.
Does anyone know which smart value should be used for that?
Thanks in advance!

[Anthony Morais · Accepted solution]

Hi @Tiara Pequeno Welcome to the Atlassian Community!

You can use this one, it will show the name and description of the ticket, and the link to it:

<a href="{{issue.url}}">{{issue.key}} - {{ issue.summary}}</a>

Hope this helps!

Anthony

[John Funk]

Hi Tiara - Welcome to the Atlassian Community!

There are various forms of the value, but this is the one I use most often:

<a href="{{issue.toUrl}}">{{issue.summary}}</a>