Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Using rest/agile api with service account

Benoit M
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 12, 2025

Hi, 

I am trying to call the GET /rest/agile/1.0/board endpoint using a service account with API Token. The token I am using was generated with all the available scopes. However, I receive the following error : "Unauthorized; scope does not match". 
Is this a limitation when using service accounts, or am I missing something in my setup?

Thanks!
Benoit

1 answer

1 accepted

3 votes
Answer accepted
Mohamed Benziane
Community Champion
December 12, 2025

Hi,

Did you used these two scope ?

read:board-scope:jira-software
read:project:jira

Benoit M
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 12, 2025

Thank you for your response — I really appreciate your help.

I initially selected all the classic scopes, assuming they would include the granular ones.

After checking the specific granular scopes you mentioned, everything is now working as expected.

Kind regards,

Benoit

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events