Users not receiving email notifications in Jira Cloud

[araour]

Hello Atlassian Support,

I am currently unable to log in to my Bitbucket account because I am not receiving any email confirmations or verification codes.

Details:

- Username: kahinaaraour

- Issue: No verification email or one-time code received during login

- Impact: I am completely blocked from accessing my account I have already checked the following: - Spam and junk folders - Email filters or rules - Correct email address associated with my account Unfortunately, I still do not receive any emails from Atlassian.

Could you please check if my email address is on a suppression or block list and help me restore access? Additionally, is it possible to reset or recover my account so I can regain access? Thank you for your support.

Best regards,

Kahina Araour

[Marc -Devoteam-]

Hi @araour 

Welcome to the community.

This community is not Atlassian Support, any related issues to your account, raise an issue at support here; https://support.atlassian.com/contact/