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Usernames are being replaced with account ID when mentioning user in comment

TA DIGITAL
TA DIGITAL
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June 2, 2019

Usernames are being replaced with account ID when mentioning user in comment

jira add username display issue.jpg

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Deleted user June 2, 2019

Hi @TA DIGITAL ,

Till now I did not get this type of issue in a cloud instance. This is might be recent changes made to GDPR. Hope you have gone through the  Changes to usernames in Jira Cloud page on GDPR changes.

Here is the same article posted by some other community members: https://community.atlassian.com/t5/Jira-questions/Usernames-are-being-replaced-with-account-ID-when-mentioning/qaq-p/1097083

Regards,
Kishore Kumar Gnagavath.

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