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User wants to be notified through email or through dashboard report whenever someone adds stories in

reddy dumpala October 12, 2020

User wants to be notified through email or through dashboard report whenever someone adds stories into Active Sprints

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Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 14, 2020

Hi Reddy,

I see that you have a user that wants to be notified anytime someone adds a story into an active sprint.  One way you could do this in Jira Cloud would be to use automation to watch for these changes and then send out an email when this happens.

For example, I found that you could setup an automation rule with a trigger for when value changes on the field 'Sprint', from there you can also then add a condition to check the JQL to make sure this only happens for Active Sprints (and not future sprints or closed sprints).  That JQL syntax can be just

sprint in openSprints()

From there you can then create an action to send an email.  My configuration looks like this:

Screen Shot 2020-10-14 at 4.16.02 PM.png

Please note though that this is a project specific automation rule, meaning it is only designed to work for issues in this project.  That shouldn't be a problem if you happen to use next-gen projects.  However if you are using classic projects, please be aware that it is possible that issues from other projects could be added to sprints that originate from different boards or projects.  In cases like that, this rule wouldn't work.  Instead you would need a global rule to watch for those, but those have execution limits just so you are aware.

I hope this helps.

Andy

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