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User not appearing in the Assignee field

ronan.fleetwood
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December 4, 2019

We have a particular user who I can mention with an "@" in a comment on a Jira but I can't assign an issue to him. He doesn't appear when I begin typing his name.
Any ideas why? Is this some kind of permissions issue?

3 answers

1 vote
Avinash Bhagawati _Appfire_
Community Champion
December 4, 2019

Hi @ronan.fleetwood ,

Welcome to Community !

Can you please check whether user have Assignable User permission in Permission Scheme of project.

 

Screenshot 2019-12-04 at 10.15.10 PM.png

 

Thanks,

Avinash

Mykola Kyslyachenko
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January 24, 2025

Thanks, this helped me!

0 votes
Mikael Sandberg
Community Champion
December 4, 2019

Hi @ronan.fleetwood,

Welcome to the Atlassian Community.

Make sure that the user in question belongs to the right group/project role. Assignable users are controlled from the permission scheme used by your project.

0 votes
Gikku
Community Champion
December 4, 2019

Hi @ronan.fleetwood 

Just check if the user have 'Assignable User' permission in the project permission scheme. If you don't have the admin rights, please reach out any admins to check it.

Regards
Gikku

Vijay Sam
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August 8, 2024

Thanks you

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