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User is having 2FA issues while logging to Jira

Harika Devanaboina
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August 12, 2025

Hi Team,

 

One of the users spatha07@amgen.com unable to access https://amgen-tech-workforce.atlassian.net/jira/software/c/projects/S4/boards/67 this project due to 2FA issue. Please see the attached screenshot. Please reset the 2FA.

We have contacted Atlassian team earlier for same issue they have asked us to check with Amgen Jira organization team. We contacted the mentioned admins but they are saying it needs to done from Atlassian  team. Could you please look into this issue asap as user is unable to login Jira.

 

Regards,
Harika D

image (2).jfifAmgen admin .png

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