User has no Comment button

[Mike Fisher]

A user is not shown a comment button. I've looked at the permissions and can't understand why. It's user Lindsay in our system. I've attached a screenshot.

[Nic Brough -Adaptavist- · Accepted solution]

Is there a comment option in the "more" dropdown?

Are you sure Lindsay has "create comment" permission?

Do other people get to comment on the issue?

Could there be a workflow property on "in progress" modifying the permission?

[Mike Fisher]

Thanks. It took a while, but I did figure out that the permissions weren't correct.