User does not show in Assignee list for task

[David Boutin]

Hi there,

We're trying to assign a task to a user and they do not show up in the Assignee list. 

I ran the Permission helper for the user and checking for "Assignable User" permission.  All looks fine, except in the failed conditions list under "Project Role" it shows: "is not a member of the atlassian-addons-project-access project role"

Does anyone have any ideas how to get the user to show up in the list?

Thanks!

-Dave

[Ravi Sagar _Sparxsys_]

Hi @David Boutin 

As suggested by the helper tool you can add the user to the role mentioned in the screenshot. You can do that by going to the Project Settings of your project.

Ravi

[David Boutin]

Hi @Ravi Sagar _Sparxsys_,

Thank you for your quick response.  When I go to the project roles screen and try to add the role, it does not show up in the list

I was able to find the role at /secure/project/ViewProjectRoles.jspa but cannot add users to it from there (only see what projects use it):

Any ideas?

Thanks!

-Dave

[Alex Laycy]

Hi @David Boutin ,

Silly question perhaps (always worth checking though) - is Kathy's account active? 

If you don't have the neccessary permissions to check this, an admnistrator with access to the users list should be able to confirm this for you.

Regarding the atlassian-addons-project-access role, do you have details of the permissions scheme in use that you could share?@ ("Banff Centre Permission Scheme")  

Alex