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User Story Map - Issue Count Not Updating

ojorumianeke November 20, 2025

I'm trying to use the User Story Map view in Jira, the swim lanes are based on fix version but after updating the relevant fix versions, the issue count on the right side is not updating with any numbers. It still shows all zeros. 

Am I missing something? 

1 answer

0 votes
John Funk
Community Champion
November 20, 2025

Hi @ojorumianeke 

Please share some screenshots. Also, are you on Cloud or Data Center? 

Trudy Claspill
Community Champion
November 20, 2025

Additionally there are multiple third party apps with "user story map" in their names. Can you specify which one you are using?

https://marketplace.atlassian.com/search?query=user%20story%20map

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