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Use of @ symbol disabled

Cynthia Almonte
I'm New Here
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February 28, 2022

Following last week's update, I can no longer bring up a list of users via the @ symbol.  

 

Given the size of our team, this is making building issues and tagging people very hard.

 

No change to our environment, but this did break after last week's update.  Restart, logout/login all do nothing.

 

Any ideas or is this a bug?

2 answers

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Cynthia Almonte
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 2, 2022

This did not resolve the issue which originated after your cloud update last week.

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
March 1, 2022

Hi @Cynthia Almonte ,

welcome to the Atlassian community!

My suggestion is to try to fix this issue using the following troubleshooting guide https://confluence.atlassian.com/jirakb/mentions-and-autocomplete-are-not-working-in-jira-cloud-779160727.html

Hope this helps,

Fabio

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