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Urgent!! Malformed JSON coming in the Jirahook

Rafat Sarosh
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August 4, 2020

I am getting many calls to my hook with malformed JSON Data.  In one case i am seeing ""\ , back-slash after the "". Second often I see the special character in the JSON.  

Please validate the JSON before our hook get called. 

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Rafat Sarosh
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August 5, 2020

Thanks Bill.  Seems like this should not be a community forum question but a production support ticket.  However, I am sure others must be facing the same issue, Has anyone else faced the same issue? This may help Atlassian to fix their code. 

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Bill Sheboy
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August 4, 2020

Hi @Rafat Sarosh 

Your posting is to a community forum, and not production support.  If you indeed have an urgent production support issue, please contact Atlassian support directly to submit a ticket:

https://support.atlassian.com/contact/#/

Otherwise, if you are asking for help from the community you will need to provide more information about the issue for others to provide ideas.

 

Thanks, and best regards,

Bill

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