Hello,
I downloaded the file "atlassian-jira-software-9.12.20-x64.bin" and updated it on the "Ubuntu" machine. In the end, he did not update the version of "Jira Service Management".
Is this normal or is there a problem with the upgrade?
Thanks.
Best regards,
Isabel Fonseca
Those two are different products. You just updated Jira software, not Service management.
You will find the Service management package here:
https://www.atlassian.com/software/jira/service-management/download-archives
Regards - Aaron
Hi @Aaron Pavez [ServiceRocket]
But when in the past I updated to 9.12.7 (atlassian-jira-software-9.12.7-x64.bin), it updated everything. I thought this version would also update, but this version doesn't. Am I correct?
Regards,
isabel Fonseca
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Hi @Aaron Pavez [ServiceRocket]
My apologies,
I was interpreting it wrong.
I checked the production environment, and I was able to understand what happened in the test environment:
Situation resolved.
Thank you very much
Regards,
Isabel Fonseca
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