Updating status from plugin not working

[Angelo Diego Crabolu]

I wrote a plugin that uses issueService.transition to reopen some issues, the reopening is done in a scheduled task, the issue transitions correctly (I can see that in the issue transition tab) but the status is not changed, I checked the workflow and everything looks fine, not only that but to trying to find a workaround to the problem I also did an issueService.validateUpdate changing the resolution and the status to reopen, I don't get any errors but the status won't change

[Fabio Racobaldo _Catworkx_]

Hi @Angelo Diego Crabolu ,

try to reindex issue after that change through https://docs.atlassian.com/software/jira/docs/api/7.2.1/com/atlassian/jira/issue/index/IssueIndexingService.html#reIndex-com.atlassian.jira.issue.Issue-

Hope this helps,

Fabio