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Updating Custom Screen after changes

John Lombardo February 9, 2024

Hello,

I have a custom screen that I am testing, and I made some changes to it but cannot get the changes to show up when going through the workflow using a test ticket.  I cannot see where to save or push an update anywhere.  Any thoughts?

What the screen is configured to have:

screen1.PNG

Workflow showing screen (email test) in between workflow statuses:

screen2.PNG

 

What is shown when transitioning:

screen3.PNG

The screen is set to show:

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Category

What it is showing:

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1 answer

0 votes
Mikael Sandberg
Community Champion
February 9, 2024

You cannot assign a screen to the create issue transition in the workflow. The create action will aways use the screen that is configured in the screen scheme (Project settings > Issues > Screens). The create screen can be changed but you will have to keep the summary on it since that is a required field to create the issue. 

Any other transitions in the workflow can have a screen associated with it, create issue is the only exception.

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