The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Update username after customer creation in automation

Chantale Simard
July 22, 2022

Hi,

I’ve created an automation to add a customer based on an email custom field. This works great. The thing is that our AD autentication is not using the email but the AD username anc after the user logs in, it creates a second entry with the AD username as it is not able to retrieve the one that was ceated before with the email address. Automation is only able to set the email as the username.

So, is there a way to update the username for the AD username (I have a custom field containing that value) ? Is there a way to call a scriptrunner script to do this ? How can I achieve this ?

thanks.

0 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.