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Update mail server 'Save and authorize' button is grey out for Basic Authentication

Olubunmi Ogunsan
Olubunmi Ogunsan
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October 24, 2020

I'm trying to update my Jira 8.13 Incoming Mail Server configuration but I can't because the 'Save and authorize' button is greyed out.  I use basic authentication.

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Jira
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DEPLOYMENT TYPE
SERVER
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AUG Leaders

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