Unsubscribe from a Filter email

[Daryl Becker]

Every day I get an email for a Filter.  I want to unsubscribe from this email.  However when I view the Filter in Jira and click on Manage subscriptions - my name doesn't show.  I see a message "You have no subscriptions for this filter.".  How can I find where this email is coming from and remove it. Thanks.

[John Funk]

Hi Daryl - Welcome to the Atlassian Community!

Are you the owner of the filter? If not, give the owner to check and update the subscription necessary.

[Daryl Becker]

Ok, I can do that.  But it still does not make sense.  When I click on Manage subscriptions for the filter, my name does not show with the message "You have no subscriptions for this filter".  Thanks.

[John Funk]

You should provide a support ticket to Atlassian if it is not working the way you think it should. Did the owner get you taken off of the subscription? 

https://support.atlassian.com/contact/#/

[Alexander Pappert]

In manage filters you should be able to find the owner: https://support.atlassian.com/jira-software-cloud/docs/manage-filters/

[Daryl Becker]

I see who the owner is.  But when I click on Manage subscriptions for the filter, my name does not appear and there is a message:   "You have no subscriptions for this filter".  

Expecting to see my name there so I can delete it.

[PRATHYUSHA DONTHULA]

Hi @Daryl Becker ,

Could you please upload the screenshot of the filter details your viewing?