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Unknown fields set during create, they may be unavailable for the project/type. Project Ignored

Muhammad Wahaj
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August 17, 2025

I'm trying to setup an automation for creating an Epic from another Project.
But I'm facing this issue. 

image.png

{2681C8C2-F265-4082-AAE6-2951CAE63880}.png
Even though all fields are already on creation screen and actor for the rule is also set with the required permissions but still facing this issue,


3 answers

0 votes
Trudy Claspill
Community Champion
August 17, 2025

Hello @Muhammad Wahaj 

Welcome to the Atlassian community.

I noticed that in your images from your rule the Project you are specifying for the Epic creation is not the same as the Project that you are showing in the Creat Issue dialog screen images. 

Can you share an image of the Create Issue dialog for an Epic in the same project you are targeting in your rule?

0 votes
Izabela França
Community Champion
August 17, 2025

Hello, @Muhammad Wahaj ! Welcome to the Atlassian Community!

From the error message, it seems there might be an issue with the fields. When you use the "Where is my field?" feature to search for the desired fields, does is it say that all fields were found? I believe this could be a good starting point to investigate the problem.

wheresMyField.pngwheresMyField2.png

 

Here is a official Atlassian document with some additional suggestions to troubleshoot:  Fields missing on screens in Jira Data Center

 

Let us know if it helps :)

 

Regards,

Izabela

Muhammad Wahaj
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I'm New Here
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August 17, 2025

Hi thanks for the reply Izabela,

 

but the relevant fields are already on the screen.
{66E362D4-BEDA-44AA-9D80-AED87C8C6882}.png

{9A2832A7-D851-4278-976D-0C723312306B}.png

0 votes
Muhammad Wahaj
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I'm New Here
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August 17, 2025

Update: I have checked permissions and creation and I'm facing issue for the creation of EPICS only as I'm able to create the stories with the same rule is there anything I need to check

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