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[Adrianna Różyńska]

When attempting to open a project in Jira via the cloud, a message appears stating that the subscription has not been renewed. We did not receive any notification. Please contact us at adrianna.rozynska@yahoo.com.

[Prachi Bolar]

Hello,

Welcome to community :)

It looks like that the jira product has been suspended due to some reasons here.

the atlassian billing team should be able to help here to renew the same.

Please reach out to them here : https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/

Please provide your url that has the issue

Incase you unable to do so let us know.

Thank You,

Prachi