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Undelivery mails not capturing the user name mail Id

venkata gopi
April 26, 2023

Hi Team,

Undelivery mails format in outlook it was shoing the user name but in jira the total format is diffrent and user name not capturing we are using Email This Issue plugin for creating the issue in jira 

 

Thank you

Venkata Gopi

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venkata gopi
April 26, 2023

below are example snippets

in jira 

jira issue.png

in out look 

outlook issue .png

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