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Unable to view actions for issue

Rachel Harbert May 18, 2020

I am using Chrome. When I go to the issue, either within the sprint or as a separate window, when I go to the upper right and click on the 3 dots or "Actions", I am not able to view all of the actions. Please see both screen shots below.

jira-actions 3.jpg

jira-actions 1.jpg

 

 

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 20, 2020

Hello Rachel,

Welcome to Atlassian Community!

Testing on my local site on a next-gen and classic project with Chrome Version 81.0.4044.138, the "Actions" show correctly.

Screen Shot 2020-05-20 at 13.45.11.png

What is the version of your browser?

Can you test using an incognito window?

Is there any change if you change the zoom on Chrome? 

Regards,
Angélica

Rachel Harbert May 26, 2020

Hello,

Those did not work. I had to set the scale on my desktop to 125% under the Display settings. It was previously at 150% which is the recommended scale on my Dell laptop. 

Thanks,

Rachel

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 28, 2020

Thank you for the details, Rachel.

So, when changing the zoom to 125%, does it work?

Testing on my local site using Chrome on Mac, it works changing the zoom from 100% to 200%, that's why I'm asking.

Does it work on another browser?

Is it happening to other users that use the same laptop and settings as you?

Rachel Harbert May 28, 2020

Yes, when changing the display to 125% it works and I am able to view all the actions.

 

It works on other browsers now as well when at 125%. It did not at 150%. 

 

I can't confirm whether anyone with the same laptop / settings have had this issue.

 

Thanks

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