Unable to update values of CustomField

[Sean Marraffa]

I am unable to update a customfield within an issue. First I make a...

GET /rest/api/2/issue/{issueIdOrKey}

 Then I locate the customField that I want to change in the response. It looks like the following...

"customfield_13300": [ 
    "Item 1 (SWW-132)", 
    "Item 2 (SWW-133)",
    "Item 3 (SWW-138)", 
    "Item 4 (SWW-139)", 
    "Item 5 (SWW-147)"
]

I then did a...

GET /rest/api/2/issue/{issueIdOrKey}/editmeta 

and was returned the following regarding that customField...

 "customfield_13300": { 
    "required": false, 
    "schema": { 
      "type": "any", 
      "custom": "com.riadalabs.jira.plugins.insight:rlabs-customfield-default-object", 
      "customId": 13300 
    }, 
    "name": "Brand", 
    "operations": [ "add", "set", "remove" ] 
}

I then want to update this information so I tried the following with success...

PUT /rest/api/2/issue/{issueIdOrKey}
{ 
 "fields": {
    "summary": "Updated Summary"
  }
}

However, when I add the customField it does not update...

PUT /rest/api/2/issue/{issueIdOrKey}
{ 
 "fields": {
   "summary": "Updated Summary",
   "customfield_13300": [ 
     "Item 1 (SWW-132)", 
     "Item 2 (SWW-133)",
     "Item 3 (SWW-138)", 
     "Item 5 (SWW-147)"
   ]
  }
}

 I get an error...

{ "errorMessages": [], "errors": { "customfield_13300": "expected Object" }}

Can someone help guide me in the right direction? 

[Sebastian Krzewiński · Accepted solution]

Hi @Sean Marraffa 

Based on your question I see that you use Inight plugin.

Did you try this: https://documentation.riada.io/display/ICV53/Insight+with+JIRA+REST-API ?

Regards,

Seba

[Sean Marraffa]

Sebastian,

Thank you very much for that information. That was the piece that I was missing. It works now.

Sean

[Troy Chaplin]

@Sean Marraffa do you happen to remember the solution, I'm having the same issue right now and the page that @Sebastian Krzewiński posted is no longer available

[Sebastian Krzewiński]

@Troy Chaplin 

New page: https://insight-javadoc.riada.io/insight-javadoc-8.6/insight-rest/

Regards,

Seba

[chkpnt]

The link is down again, but at least there is a archived version: https://web.archive.org/web/20230303130135/https://insight-javadoc.riada.io/insight-javadoc-8.6/insight-rest/#

But that doesn't help me: Neither

   "customfield_13300": [ 
     "Item 1 (SWW-132)"
   ]

nor

 "customfield_13300": [
    { "id": 132 }
 ]

nor

 "customfield_13300": [
    { "objectKey": "SWW-123" }
 ]

nor

 "customfield_13300": [
    { "id": 123, "label": "Item 1", "objectKey": "SWW-123" }
 ]

works.

So how to pass the value of such a custom field?