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Unable to show Custom Field Values for date based field in automation

Justin Lehman
May 29, 2024

Hello, 

I created an automation to send an email out with results when a release ticket is created. I get results for all smart values I created except for the custom field created called "Deployment Start" which is a date based field. I have read several posts about custom field smart values but have not been able to get any results to populate in the email output. Any help here would be greatly appreciated. Thank youDeployment Start 2.jpgDeployment Start.jpg

 

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Kalyan Sattaluri
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May 29, 2024

Hello @Justin Lehman 

Just reference it as {{issue.customfield_34333}} or if you want formattted version, {{issue.customfield_34333.jiraDate}}

Please try and let us know. Thanks!

Justin Lehman
May 29, 2024

Well this was the simplest answer ever. This worked. thanks for your quick response. 

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