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Unable to select Parent ID while uploading csv file for bulk ticket upload in JIRA.

Ankit Shah
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April 21, 2025

I am trying to import bulk tickets to my JIRA parent ticket.

Previously there was option to select Parent field inside bulk upload. It is not showing up anymore. Is there any change that I am not aware of? Can you fix this?

I am attaching a screenshot of the page where we select and map the fields.

Parent Ticket option missing.png

1 answer

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John Funk
Community Champion
April 21, 2025

Hi Ankit - Welcome to the Atlassian Community!

See my responses on this thread:

https://community.atlassian.com/forums/Jira-questions/Parent-field-for-sub-task-uploads-has-disappeared/qaq-p/3002737

 

Ankit Shah
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 24, 2025

Thank you, I have reached out to my JIRA admin. I will post once we are able to successfully upload the jira sub tasks through CSV import.

Like John Funk likes this

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