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Unable to see closed link tickets in downloaded report

bharat kumar
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June 28, 2018

Recently created dashboard to view parent tickets and linked tickets. In dashboard, linked tickets are stricken of if they are closed, but same is not shown in downloaded excel sheet. need help on how to stricken link tickets on downloaded excel sheets.

Thank you 

1 answer

0 votes
Jack Brickey
Community Champion
June 28, 2018

how are you downloading to excel? if you are running a JQL query and then exporting then simply exclude closed issues. Maybe I'm missing your requirement here?

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