Hello
Issue
Unable to search jira and find the request from summary text/numbers
example search by 244661
looking for APN-00244661 in the summary field
even as Admin you can't find it in global or project searches
using any combo of search fails to find the request
the only way it finds it is to use the full text > APN-00244661
would creating a custom field called APN find it ?
and if so what automation can fetch the apn from the summary and dump it to the apn field ?
Have you tried any of the following for your search?
Using summary ~ "APN-00244661" or summary ~ "*244661"
Cheers,
Francis
if you search any combination beside the full text it finds nothing
this is the only string that finds the request APN-00244661
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