Unable to search JIRA tickets with the custom field having value as /

[RakeshA]

In our JIRA configuration we have a custom field. When I am using advanced search I am not able to search the JIRA ticket when the the value of the custom field is /

Below is the Sample query which I am trying:

project = SAPMS AND status = Resolved AND fixVersion = V29.1 AND "SF#[Paragraph]" ~ '/' order by created DESC

I also tried below query by putting two backslashes in the front but no success.

project = SAPMS AND status = Resolved AND fixVersion = V29.1 AND "SF#[Paragraph]" ~ '\\/' order by created DESC

Please help 

[Ziad Bakhiet]

Hello RakeshA,

You can get the result using JQL Search Extensions.

The JQL will look as following:

project = SAPMS AND status = Resolved AND fixVersion = V29.1 AND issue in regex("SF#[Paragraph]", "/") order by created DESC

This JQL will matches issues with a custom field equal to "/"

The full documentation can be found here.

Regards,

Ziad

[Liam Green]

Hi @RakeshA 

Have you tried putting the / in " - e.g.:

project = SAPMS AND status = Resolved AND fixVersion = V29.1 AND "SF#[Paragraph]" ~ "/" order by created DESC

[RakeshA]

Yes I tried but no luck

[Liam Green]

Do you get an error message, or does it simply return no results?

[RakeshA]

No Error message. It does not return any results

[Liam Green]

I've just tried a simple example using one of our paragraph fields, and it returned no results when I used "/", so I don't think you can search on anything other than words.

[RakeshA]

Is this a bug in JIRA?

[Liam Green]

I'm not sure - it would be worth reaching out to Atlassian support to ask the question