Unable to save issue type update

[Osiceanu Mihai Bogdan]

Whenever I try saving the changes done on an Issue Type, I get following error message:

We couldn’t save your changes

We couldn’t update the “xxxxx” issue type. Refresh and try again.

[Marc - Devoteam]

Hi @Osiceanu Mihai Bogdan 

It seems something is not working correct on your instance.

I could not reproduce this on my instance.

I advise you to reach Atlassan Support and raise an issue.

[Fazila Ashraf]

Hi @Osiceanu Mihai Bogdan 

Can you give screenshots to explain the change you are trying to implement?

[Osiceanu Mihai Bogdan]

Hi @Fazila Ashraf

Please find the screenshot below: 

[Fazila Ashraf]

please disregard my comment - removed it.. i totally missed many options here :( 

I will check on the screenshot and get back

[Fazila Ashraf]

Can you look at the browser's developer tools for more info? Issue seems similar to https://community.atlassian.com/t5/Jira-Software-questions/Couldn-t-update-fields-for-quot-Task-quot-issue-type/qaq-p/2099565

[Dave Mathijs]

Hello @Osiceanu Mihai Bogdan welcome to the Atlassian Community!

Are you trying to rename the issue type? Or what are you trying to do?

Can you share a screenshot of where you are updating it?

[Osiceanu Mihai Bogdan]

Hi @Dave Mathijs , thank you for your reply.

I am trying to add more options to a dependent dropdown list. 

I tried with different namings, so the error is not caused by any special characters being used. I also tried refreshing,restarting both the browser and the computer, but the error still pops-up.