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Unable to open a board in working management

Syed Moeid Haider
Syed Moeid Haider
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August 18, 2024

I am trying to open a board in Jira Work Management and getting this error.

 

Something's gone wrong

Our team has been notified. If the problem persists, please contact Atlassian Support.
ERROR: D0MUX7
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Charles Hanekom
Charles Hanekom
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August 19, 2024

I have the same on our end with Error code 9E926R for the board page in Jira

 

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Syed Moeid Haider
Syed Moeid Haider
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August 19, 2024

how to contact support people? I am using free version.

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Charles Hanekom
Charles Hanekom
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August 19, 2024

If we are seeing error codes that means internally their DevOps team hopefully are as well! Pretty sure more than 1 ticket has been logged by now. But looking at this Atlassian Status they haven't updated their board. Paid version alone it seems for ticket logging. Community and status board view is the best we can do it seems otherwise it just takes you to the knowledge base

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