Unable to mention the Reporter in a Jira Automation rule

[Tiara Pequeno]

Hi,
I’m trying to mention the Reporter (issue creator) in a Jira Automation rule, but it doesn’t seem to work. I’ve tried several smart values, including:
@{{issue.reporter.displayName}} and @{{issue.reporter}}, but the comment is posted without mentioning the user.
Could you please confirm the correct way to mention the Reporter dynamically in an automation comment action?

[Anthony Morais · Accepted solution]

Hi, @Tiara Pequeno 

You can mention the reporter in a Jira Automation comment by using this syntax:

[~accountid:{{issue.reporter.accountId}}]

This will correctly mention the issue reporter when the rule runs.

Kind regards,
Anthony

[Bill Sheboy]

Hi @Tiara Pequeno 

You already posted this question about 15 minutes earlier.  Please wait for the community to respond and stay with the original one to help focus the conversation.  Thank you!

Here is the earlier post:

https://community.atlassian.com/forums/Jira-questions/Unable-to-mention-the-Reporter-in-a-Jira-Automation-rule/qaq-p/3141575

Kind regards,
Bill

[Trudy Claspill]

Hello @Tiara Pequeno 

You appear to have posted the same question 11 minutes prior to posting this current copy of the question.

https://community.atlassian.com/forums/Jira-questions/Unable-to-mention-the-Reporter-in-a-Jira-Automation-rule/qaq-p/3141575